Privacy Policy

We created this privacy policy to be transparent with you on how we collect, use and manage your personal information collected through our website, https://heirloomcremation.com/ in order to provide direct cremation services.

In connection with the transaction which you are entering into with us, we collect information about you from the following sources:

  • Information we received from you on applications and other forms
  • Information about your transactions with us or others
  • Information we received from a consumer reporting agency

Information We Collect: We collect personal information about you and your loved one on our website through our data collection form and by phone.

How We Use The Information: We use information collected to assist our team with contacting you regarding the cremation process, verifying information regarding your loved one and updating you on the process, so you can have peace of mind during this difficult time. We also use the information to otherwise facilitate our transaction with you.

Who We Share Information With: We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as required or permitted by law.

It is our policy to restrict access to your personal, financial and account information. That information will only be provided to those persons who need to know that information in order to provide the goods and services you have purchased and to maintain your account. We have implemented physical, electronic and procedural measures intended to protect your nonpublic personal information from disclosure. If you have any additional questions regarding how your data is used or would like to request a copy of your information per CCPA laws (for California residents only) please reach out to info@heirloomcremation.com.

Consent to Email Communication

When you visit www.heirloomcremation.com or send email to us requesting information, you consent to receive electronic communications and agree that we may communicate by email.

If you do not wish to receive promotional e-mails from us, email care@heirloomcremation.com to opt- out or use the unsubscribe link in any email.